Shipping Policy

At Purisat, we work to process and deliver your orders as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received.

Orders placed on weekends or U.S. public holidays will be processed on the next business day.

During holidays, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

Once your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 3–7 business days

Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, holidays, or other circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any such offer will be clearly stated on our website or at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become available after shipment.

Delivery Delays

Although we work with shipping carriers to provide reliable delivery, delays may occasionally occur.

Purisat is not responsible for delays caused by:

• Shipping carriers

• Severe weather

• Holidays

• Incorrect or incomplete shipping addresses

• Customs or regulatory requirements

• Other circumstances beyond our reasonable control

If your order appears to be significantly delayed, please contact us at help@purisat.com and we will assist you as best we can.

Incorrect Shipping Information

Please carefully review your shipping information before placing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Purisat is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first.

If your package arrives damaged, please contact us promptly at help@purisat.com and provide your order number along with photographs of the package and damaged product.

We will review the issue and work with you toward an appropriate resolution.

Contact Us

For questions about shipping or your order, please contact:

Purisat
Email: help@purisat.com
Phone: +1 910-851-5350
Address:
9111 N Maple Ave
Fresno, CA 93720
United States